Relevance verified: 2026-04-06
1. Introduction and Acceptance
These Terms and Conditions govern your use of the Yoju Casino website located at https://yoju-casino-ca.com/ and all services, games, and features offered through it. By registering an account, accessing the platform, or placing a wager, you confirm that you have read, understood, and agreed to be bound by these terms in their entirety.
Yoju Casino operates under licence number 8048/JAZ2020-13 and serves Canadian players from its registered address at 980 Rue de la Montagne, Bureau 600, Montréal, QC H3G 1Z2. All gambling activity offered through this platform is intended solely for entertainment purposes by eligible adults.
These Terms and Conditions constitute a legally binding agreement between you and Yoju Casino. If you do not accept any part of these terms, you must not use this platform. Continued use of the site following any update to these terms constitutes your acceptance of the revised version.
2. Eligibility and Account Registration
2.1 Age Requirements
Access to Yoju Casino is strictly limited to individuals who have reached the legal age of majority in their province or territory of residence. In most Canadian provinces and territories, this age is 19 years. In Alberta, Manitoba, and Quebec, the age of majority is 18 years. Players are responsible for knowing the applicable age requirement in their jurisdiction before registering.
Yoju Casino reserves the right to request identity documentation at any time to verify your age. If verification confirms that a player is underage, the account will be immediately closed, all balances forfeited, and any winnings generated will be voided. We take the prevention of underage gambling seriously and support all industry-wide efforts to this end.
2.2 Geographic Restrictions
This platform is accessible to residents of Canada. Players located in jurisdictions where online gambling is prohibited by local law are not permitted to register or play. It is your sole responsibility to ensure that participating in online gambling is lawful in your province or territory before creating an account.
2.3 One Account Per Person
Each player is permitted to hold one account only. Duplicate accounts are not allowed under any circumstances. If multiple accounts are discovered under the same identity, household, IP address, or payment method, Yoju Casino reserves the right to close all associated accounts and void any bonuses or winnings accumulated across them.
2.4 Registration Requirements
When registering, you agree to provide accurate, current, and complete information including your full legal name, date of birth, residential address, email address, and phone number. Providing false or misleading information is a breach of these terms and may result in account suspension or permanent closure.
You are solely responsible for maintaining the confidentiality of your login credentials. If you suspect that your account has been accessed without your authorization, contact our support team immediately at support@yoju-casino-ca.com or by phone at +1 (514) 555-0271.
3. Know Your Customer (KYC) and Identity Verification
Yoju Casino is obligated to carry out identity verification in accordance with Canadian anti-money laundering legislation, including obligations that align with the requirements of the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC). Before any withdrawal is processed, and at other points during your use of the platform, we may request the following documents:
- Government-issued photo identification (passport, provincial driver’s licence, or provincial ID card)
- Proof of residential address (utility bill, bank statement, or official government correspondence dated within 90 days)
- Proof of payment method ownership (front and back of card, or screenshots of e-wallet accounts)
- Source of funds documentation where transactions exceed applicable reporting thresholds
Failure to provide requested documentation within a reasonable time may result in the suspension of withdrawals or the closure of your account. All submitted documents are processed securely and handled in compliance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
4. Deposits and Withdrawals
4.1 Accepted Payment Methods
Yoju Casino accepts deposits and processes withdrawals via the following methods: Visa, Mastercard, Apple Pay, Google Pay, Bitcoin, Tether (USDT), and Ethereum. The availability of specific methods may vary depending on your province of residence or current platform settings.
4.2 Deposits
All deposits must be made from payment accounts registered in your own name. Third-party deposits are not permitted. Deposits are typically credited to your casino account instantly or within a few minutes, depending on the payment provider. Yoju Casino does not charge fees for deposits, although your bank or payment provider may apply their own transaction charges.
4.3 Minimum and Maximum Limits
Specific minimum deposit and withdrawal amounts apply per payment method. These limits are displayed at the cashier section of your account and may be updated periodically. Players are encouraged to review current limits before initiating any transaction.
4.4 Withdrawals
Withdrawal requests are processed in the order they are received. Processing times vary by payment method. Cryptocurrency withdrawals are generally processed faster than traditional bank transfers. Before your first withdrawal, full KYC verification must be completed successfully.
Yoju Casino reserves the right to perform additional security checks on any withdrawal request. In cases where fraud, money laundering, or bonus abuse is suspected, withdrawals may be temporarily withheld pending investigation.
4.5 Currency
All transactions on the platform are conducted in Canadian dollars (CAD) unless otherwise specified. Cryptocurrency deposits are converted to CAD at the prevailing exchange rate at the time of the transaction. Yoju Casino is not responsible for exchange rate fluctuations.
5. Bonuses and Promotions
5.1 General Bonus Terms
All bonuses and promotional offers available at Yoju Casino, including the welcome bonus, free spins offers, and any flash or limited-time promotions, are subject to specific terms and wagering requirements that apply at the time the bonus is claimed. These terms are displayed on the relevant promotion page and must be read carefully before opting in.
5.2 Welcome Bonus
New players at Yoju Casino may be eligible for a welcome bonus on their first deposit. The specific bonus percentage, maximum bonus amount, and any associated free spins are subject to change and are listed under the Bonuses section of the site. Only one welcome bonus may be claimed per player, per household, and per IP address.
5.3 Wagering Requirements
Bonuses are subject to wagering requirements before any associated funds can be withdrawn. The wagering multiplier applicable to each bonus is stated clearly in the promotion’s individual terms. Failure to meet wagering requirements within the specified timeframe will result in the forfeiture of the bonus and any winnings derived from it.
Not all games contribute equally to the fulfilment of wagering requirements. Slot games typically contribute at a higher percentage than table games or live dealer titles. The contribution breakdown is available in the bonus terms section of the site.
5.4 Bonus Abuse
Yoju Casino actively monitors player accounts for patterns that may indicate bonus abuse, including but not limited to: placing equal and opposite bets to reduce risk, systematically exploiting bonus terms, using multiple accounts to claim the same offer, or coordinating with other players. Accounts found to be engaging in such activity will have bonuses voided and may be permanently closed.
5.5 Promotional Changes
Yoju Casino reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. If a promotion is cancelled prior to completion, players who have partially fulfilled the wagering requirements will be assessed on a case-by-case basis.
6. Gameplay Rules and Fair Play
6.1 Game Integrity
All games available at Yoju Casino are supplied by certified third-party providers including Play’n GO, Evolution, Playtech Live, Spribe, PG Soft, BGaming, Evoplay, Ezugi, 3 Oaks Gaming, SmartSoft, Turbo Games, OnlyPlay, Barbara Bang, VoltEnt, and others. These providers operate under their own regulatory frameworks and use certified random number generators (RNGs) to ensure fair outcomes.
6.2 Malfunctions
In the event of a technical fault or system error during gameplay, affected game rounds may be declared void. Any wagers placed during a confirmed malfunction will be refunded. Yoju Casino shall not be held liable for any disruption to game availability resulting from third-party software failures, server outages, or internet connectivity issues on your end.
6.3 Prohibited Conduct
Players must not use any automated systems, bots, scripts, or third-party software tools to gain an unfair advantage over other players or the house. The use of such tools is a violation of these terms and will result in immediate account closure and forfeiture of all associated funds.
Players are also prohibited from attempting to exploit errors or defects in the platform’s software. Any winnings arising from exploited bugs or glitches are not valid and will be voided.
7. Responsible Gambling
Yoju Casino is committed to providing a safe and controlled gambling environment. We support responsible gambling practices and offer a range of tools to help players manage their activity.
7.1 Self-Exclusion
Players may request self-exclusion from the platform at any time. Self-exclusion can be applied for a defined period or on a permanent basis. During the exclusion period, your account will be suspended and you will not be able to log in or access any casino services. To initiate self-exclusion, contact our support team at support@yoju-casino-ca.com.
7.2 Deposit and Loss Limits
Players can set daily, weekly, or monthly deposit limits through their account settings. Loss limits can also be applied to restrict the amount that can be wagered within a given period. These limits take effect immediately when reduced and apply a cooling-off period when increased to prevent impulsive changes.
7.3 Reality Checks and Session Limits
Players can configure session time reminders to keep track of how long they have been playing. Session limits allow you to cap the maximum duration of a single gambling session.
7.4 Support Resources
Yoju Casino supports and directs players in need of assistance to the following recognized organizations:
- Gambling Therapy (www.gamblingtherapy.org) – free support service available internationally, including Canada
- BeGambleAware (www.begambleaware.org) – information and support for those affected by gambling
- Connex Ontario – 1-866-531-2600 – mental health and addiction helpline for Ontario residents
- Problem Gambling Help Line (British Columbia) – 1-888-795-6111
- Jeu: aide et référence (Quebec) – 1-800-461-0140
Gambling should be treated as a form of entertainment, not as a means of generating income. If gambling is causing you or someone close to you financial, emotional, or relationship difficulties, please seek help.
7.5 Minor Protection
Yoju Casino strongly advises parents and guardians to make use of parental control software to prevent minors from accessing gambling websites. We recommend tools such as Net Nanny and Gamban for this purpose. Access to the platform by anyone under the legal age of majority is strictly prohibited.
8. Privacy and Data Protection
The collection, use, and storage of your personal information is governed by our Privacy Policy, available at https://yoju-casino-ca.com/privacy-policy/. Yoju Casino complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.
Your personal data is collected for the purpose of account management, payment processing, identity verification, fraud prevention, and legal compliance. We do not sell your personal information to third parties for marketing purposes. Data may be shared with our licensed payment processors, regulatory authorities, and fraud prevention agencies where required by law or our licence conditions.
You have the right to request access to the personal information we hold about you, request corrections to inaccurate data, and withdraw consent for certain types of processing. To exercise these rights, contact us at support@yoju-casino-ca.com.
9. Anti-Money Laundering
Yoju Casino maintains strict anti-money laundering (AML) policies in accordance with Canadian legislation and the standards expected under our operating licence. We are obligated to report suspicious transactions and maintain records of financial activity as required by applicable law.
Players must not use Yoju Casino as a vehicle for processing funds derived from illegal activity. Any account suspected of being used for money laundering will be frozen immediately, reported to the appropriate authorities, and all funds within the account will be held pending investigation. Players found to be in violation of AML regulations will be permanently banned.
10. Intellectual Property
All content displayed on https://yoju-casino-ca.com/, including text, graphics, logos, images, audio, video, and software, is the property of Yoju Casino or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this site without prior written consent.
Game content is the intellectual property of the respective game developers and providers. Any unauthorized reproduction or commercial use of game assets is strictly prohibited and may expose you to civil or criminal liability.
11. Limitation of Liability
To the fullest extent permitted under Canadian law, Yoju Casino shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the platform, including but not limited to loss of winnings, loss of data, or interruption of service.
Yoju Casino does not guarantee uninterrupted access to the platform and is not responsible for any losses resulting from website downtime, maintenance windows, or connectivity issues outside our control. Our total liability to you in connection with your use of the platform shall not exceed the amount you deposited in the 30 days preceding the event giving rise to the claim.
Nothing in these terms limits or excludes liability for death or personal injury caused by our negligence, fraudulent misrepresentation, or any other matter for which liability cannot lawfully be excluded under Canadian consumer protection law.
12. Account Closure and Termination
12.1 Closure by Player
You may request the closure of your account at any time by contacting our support team. Prior to closure, any pending wagering requirements on active bonuses must be addressed. Remaining real-money balances after the settlement of any active bonuses will be returned to you via your original payment method, subject to completed KYC verification.
12.2 Closure by Yoju Casino
Yoju Casino reserves the right to suspend or permanently close any account in the following circumstances:
- Breach of any provision of these Terms and Conditions
- Suspected or confirmed fraud, identity theft, or money laundering
- Provision of false or misleading registration information
- Abusive, threatening, or harassing behaviour directed at support staff or other users
- Failure to complete required identity verification
- Court order or regulatory instruction
In cases where an account is closed due to a breach by the player, any remaining bonus balances and associated winnings may be forfeited. Real-money funds will be returned at the discretion of Yoju Casino following investigation.
13. Complaints and Dispute Resolution
13.1 Submitting a Complaint
If you have a complaint regarding any aspect of your experience at Yoju Casino, please contact our customer support team in the first instance:
- Email: support@yoju-casino-ca.com
- Phone: +1 (514) 555-0271
- Live chat: available 24 hours a day, 7 days a week through the website
We aim to acknowledge all complaints within 24 hours and to resolve them within 10 business days. Complex cases may require additional time, and you will be kept informed of progress.
13.2 Escalation
If you are not satisfied with the resolution provided by our support team, you may escalate your complaint to the relevant licensing authority in accordance with the procedures set out under licence number 8048/JAZ2020-13. Details of the escalation process are available upon request from our support team.
13.3 Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Canada and the Province of Quebec, without regard to its conflict of law principles. Any disputes not resolved through the complaints process set out above shall be subject to the jurisdiction of the courts of the Province of Quebec.
14. Cookies
Yoju Casino uses cookies and similar tracking technologies to improve your experience on the platform, remember your preferences, and analyse traffic patterns. Full details of how cookies are used and how you can manage your preferences are contained in our Cookie Policy, available at https://yoju-casino-ca.com/cookie-policy/.
15. Changes to These Terms
Yoju Casino may update these Terms and Conditions at any time. Where changes are material, we will make reasonable efforts to notify registered players via email or an on-site notification. Continued use of the platform following the posting of updated terms constitutes acceptance of those changes. We recommend that you review this page periodically.
16. Severability
If any provision of these Terms and Conditions is found to be invalid, unlawful, or unenforceable under applicable Canadian law, that provision shall be deemed severed from the remainder of the terms, which shall continue in full force and effect.
17. Entire Agreement
These Terms and Conditions, together with our Privacy Policy, Cookie Policy, Responsible Gambling Policy, and any applicable bonus terms, constitute the entire agreement between you and Yoju Casino with respect to your use of the platform and supersede all prior understandings, agreements, or representations.
For any questions about these Terms and Conditions, please contact us at support@yoju-casino-ca.com or write to us at 980 Rue de la Montagne, Bureau 600, Montréal, QC H3G 1Z2.
Gambling can be addictive. Play responsibly. 18+/19+ depending on your province.